PROCUREMENT PROCESS

Phase Deposit Overview

Phase Deposit

Client satisfaction is paramount to Eon Interior Design, and we strive to provide a streamlined process from start to finish through our turnkey interior design service. To ensure the success of each project, a phase deposit is required prior to beginning the design and procurement process. These deposit and procurement practices align with industry standards followed by luxury interior design studios to ensure project quality, timeliness, and a seamless client experience.

To help our clients better understand the reasons behind this deposit requirement, please review the following detailed explanation of our deposit and procurement process.

An initial phase deposit equal to 100% of the base merchandise spend amount as outlined in the contract is required prior to the commencement of design rendering and procurement activities. This deposit must be paid in accordance with the company’s terms and the project timeline.

If the Client’s procurement budget increases beyond the original base merchandise spend amount, an additional phase deposit equal to 50% of the updated approved budget will be required. However, this additional deposit shall not be less than 100% of the original base merchandise spend amount.

Supply Chain

Due to ongoing global supply chain challenges and market fluctuations, stock availability is limited for nearly all items selected for your project. Having initial funds available enables us to move forward with the procurement process and, when necessary, place temporary paid holds on items with critically low stock, reserving them until we provide you with a full presentation and receive your approval to proceed with the beautiful product selections.

Streamlined Process

Without access to funds prior to the design and procurement process, we lack not only the buying power but also the necessary capital and resources to efficiently secure and manage items. This often necessitates re-selections as items go out of stock, causing delays and backorders that can last weeks or months by the time the interior design presentation is completed.

This out-of-stock challenge disrupts our streamlined process, as many of the selected items may no longer be available for swift ordering due to the rapid pace at which products become unavailable amid fluctuating supply chain demands.

During procurement, we select items that are typically desirable and in high demand, often going out of stock within days. Having access to procurement funds allows us to secure these items promptly, avoiding losses and enabling a smoother approval and design process.

Housing Market Trends

The growing housing market in Florida—and other parts of the U.S.—has created a hyper-competitive environment with low product inventory. This surge in demand for furniture and home décor has resulted in limited stock and rapid sellouts of popular items prized for their style, quality, price point, and availability. Lead times for many products have also lengthened, making timely procurement essential to avoid project delays.

Custom or made-to-order items are particularly impacted, often facing extended production times due to material shortages and high demand. To navigate these challenges and keep your project on schedule, securing key selections early through our procurement process is necessary.

This heightened demand extends to commercial office furniture, driven by the widespread adoption of hybrid and flexible work models. These evolving workplace dynamics have reshaped office environments, leading to increased demand for ergonomic, modular, and technology-integrated furniture solutions that support diverse work styles and collaborative spaces.

Closing Summary

Timely access to procurement funds is essential to secure the items presented before they go out of stock. Without these funds, delays are inevitable, as we would need to re-select most items, recreate presentations, and potentially incur additional design fees—while also impacting the smooth management of procurement operations.

To ensure a streamlined, turnkey process and deliver exceptional results, a deposit is required prior to the design and procurement phases.

We appreciate your understanding and cooperation with our deposit and procurement policies, which are crafted to provide you with swift and outstanding project outcomes. If you have any questions, please do not hesitate to contact our Customer Care team.

Once the full required deposit is received, we will move forward with the next steps in the Project Timeline, including sourcing, procurement, and the creation of design renderings that showcase the beautiful interiors planned for your project.

Warm Regards,

Eon Interior Design Management