PROCUREMENT

Phase Deposit & PROCUREMENT Overview

Phase Deposit

Client satisfaction is paramount to Eon Interior Design, and we want to ensure a streamlined process is provided from start to finish across our turnkey interior design service. As part of our contract and services provided, Eon Interior Design is solely responsible for handling all procurement for all items related to a project. In order to provide each client with our streamlined design process, which is set up for each project’s success, we will require a phase deposit prior to our design and procurement process.

To further demonstrate and enlighten our clients as to why a deposit is required, please continue to read the following information herein, which offers an in-depth explanation into our deposit and procurement process.

A required minimum 50% phase deposit will be determined on your base merchandise spend amount reflected in your contract agreement. This phase deposit is collected and due prior to the design rendering and procurement process in accordance with our company terms and policies, which is outlined in our contract and in the project timeline previously shared in your Client Website. In the event your procurement budget increases beyond your contract’s base merchandise spend amount, a required minimum 50% phase deposit will be required based on your most recently approved, up to date budget.

 

Supply Chain 

Due to post-Covid circumstances currently still impacting the marketplace and present supply chain demands, there is typically limited stock with nearly many of the products we select for your project. Therefore, having initial funds at hand allows us to place applicable temporary paid holds on items with critically low stock, so we may reserve applicable items until we provide you with our full presentation and then retrieve your approval to officially proceed forward with each product selection reserved and presented.

While much of the interior design and furniture industry has stabilized since the height of the COVID-19 pandemic, some lingering effects are still influencing production and delivery timelines, especially for in-demand products, and custom or made-to-order items.

Many of our partners—particularly those producing custom furniture, built-ins, or imported pieces—are still operating under more conservative production schedules. Skilled labor shortages and occasional global freight delays can also extend timelines. As a result, custom orders typically require approximately 10–14 weeks or more, which is now considered standard industry-wide.

We want to assure you that we’re always procuring the best suited products for your project, and we’ll guide you through the process at every stage. Whenever possible, we prioritize domestic production partners to ensure greater reliability and control.

By planning ahead and finalizing approvals promptly, we can keep your project moving efficiently despite these broader market conditions.

Tariffs & U.S. Market Conditions

As part of our commitment to transparency, we’d like to make you aware that certain imported furnishings, materials, products and accessories may be subject to U.S. tariffs, depending on the country of origin, product type, and applicable trade classifications at the time of import.

While we strategically curate all selections to ensure quality, value, and availability, some specialty or custom items—particularly those manufactured abroad—may incur government-imposed import duties or tariffs. These charges are not determined by our firm and can vary based on:

  • Country of origin

  • Material composition (e.g., woods, metals, fabrics)

  • Product type (e.g., casegoods, lighting, or hardware)

  • Current U.S. trade regulations

If any selected item is subject to a tariff, we will inform you in advance and offer options to help navigate the cost—such as identifying comparable alternatives, if and when applicable, or adjusting the design direction as needed.

Please note that tariff-related charges, if applicable, are the responsibility of the client, and may appear as a separate line item during procurement or delivery coordination.

We actively monitor market and trade conditions to help ensure a smooth and cost-efficient process from procurement to installation.

 

Streamlined Process

Without access to procurement funds prior to the initiation of our design and procurement process, we will not have any buying power and we cannot hold or reserve items for you, which would require us to make re-selections across our design process as a result of items continuously going out of stock where many items would likely become backordered weeks or months out by the time it typically takes for us to complete our interior design presentation.

This out-of-stock challenge would then carry over into our streamlined design process, where without access to funds for initial procurement, a majority of the merchandise selected would likely not be available for purchase with swift or planned delivery timeframes because of the accelerated rate in which items go out of stock due to the capricious supply chain demand. Whether you are planning on scheduling your order for delivery within a few weeks or several months down the road, having initial access to procurement funds allows us to plan for either timeframe.

During our procurement process, we will select a variety of items for a project where those exact items typically go out of stock the next day or within a few days as the items we select for our projects are typically desirable, in-demand items. Therefore, by having funds for procurement, it allows us to avoid such product losses, where instead we can hold or reserve those applicable items and provide you with allocation as we move through our streamlined design and approval process.

 

Housing Market Trends 

Due to the ongoing housing boom in Florida—where inventory remains low and competition is high—there has been a significant increase in demand for furniture and home goods. This trend extends to other parts of the U.S. as well. As a result, a growing number of consumers are turning to in-stock merchandise to meet tight move-in timelines and project demands.

Many popular items in today’s furniture and home decor market are now offered in limited quantities, and high-demand pieces often sell out within days. This urgency is typically driven by a product’s combination of style, quality, price point, and immediate availability. These challenges are not limited to residential goods—commercial and office furniture have also become increasingly sought-after due to the post-pandemic shift toward remote and hybrid work environments.

Closing Summary

Essentially, without access to procurement funds, many of the items found in our presentation would go out of stock by the time we would provide our interior design and retrieve your approval. Because of this reality, we would then unfortunately be unable to move through our approval and procurement process swiftly as we would have to re-select nearly a majority of the items presented resulting in having to re-create an entire presentation where costly additional interior design service fees would apply, and the cycle would repeat because many of those items from another newly revised presentation would likely also go out of stock by the time we would present and finalize our interior design. Therefore, as a result of all the various processes and reasons outlined above, we require a deposit prior to the initiation of our design and procurement process to ensure your project is offered across our streamlined, turnkey-style schedule and service.

Thank you for your understanding and for your cooperation with following our deposit and procurement policies, which are all tailored to provide you with swift project results. Once we are in receipt of the full required deposit, we will proceed to our next steps in our Project Timeline along with completing our sourcing, procurement, and the renderings illustrating our beautiful interior design for your project. Please contact our Customer Care Team should you have any questions.